We aim to ship all orders placed before 12pm the same day. All orders placed after this time will be shipped the following day. We have two courier services available to choose from (see below) and we also use Royal Mail for small items such as our mattress covers. Its common practice these days for websites to include delivery charges in the price and say its free. Its also a fact that customers would prefer to buy a product for £10 with free delivery than buy the same product for £5 and pay £5 delivery. We however find this practice a little misleading so we charge what we pay for delivery. This also gives customers an option to save money by collecting. Packaging can also be quite bulky for example 60 extra large removal boxes would come in 4 large parcels.
Our standard delivery option is Yodel 48 which is a 2 to 3 day service. The delivery charge is per parcel and will be worked out automatically at the checkout. Please note that delivery to the Highlands and Islands do carry a surcharge so please contact us on 01740 631500 or firstname.lastname@example.org
Our express delivery option is Yodel 24 which is a 1 to 2 day service. Again the price is per parcel and will be worked out automatically at the checkout. Highlands and Islands are not available for express delivery please choose standard delivery for these areas.
If you ordered a lot of items we may use a pallet distribution network to deliver your order. Please note that this will be delivered on a pallet by a truck with a tail lift. This can be only delivered to the curbside for residential addresses and it is up to the customer to move from there. Local deliveries for large orders can be made using our own vehicles. Please contact us on 01740 631500 or email@example.com for more info.
We use Royal Mail for small items such as our mattress covers. For 2nd class use the Standard Delivery option. For 1st Class use the Express Delivery option.